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Semi Managed

 

For our Virtual Private & Dedicated Servers that do not include the managed service offering available on checkout, we currently offer semi-managed support. Semi-Managed means that our administrators will handle any hardware, operating system, or basic configuration issues which may arise with your server. It is HIGHLY recommended that you chose a managed VPS/Dedicated server if you are not familiar with the Linux operating system. Some examples of issues our administrators will assist with on a semi-managed server may include but are not limited to:

  • Load issues or sluggishness.
  • Network related problems.
  • Failure of server to restart.
  • Hardware failure.
  • Package install via package manager (yum,rpm).
  • Basic named configuration for 1-2 domains.
  • Troubleshooting pre existing configurations.